Help & Questions


1. How long does shipping take? 

Orders are typically processed within 2–7 business days. Shipping times vary depending on location but usually arrive within 5–10 business days after shipment. 

 

2. Are your herbal teas and cleanses safe for everyone? 

Our products are intended for general wellness use. However, individuals who are pregnant, nursing, taking medications, or managing medical conditions should consult their healthcare provider before use. 

 

3. Can I return herbal teas or cleanses? 

For health and safety reasons, food and drink products cannot be returned or refunded once shipped. 

 

4. What if I receive a damaged product? 

Please contact us within 48 hours of delivery with photos of the damaged item and your order number. We will review the situation and work to resolve it as quickly as possible. 

 

5. How can I contact customer support? 

For questions about orders, products, or returns, please contact us using the ‘Contact Us’ page on our website.

Our support team typically responds within 1–2 business days.